Important COVID Update
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Level 2

Open Homes / Property Viewings-

  • In Level 2 open homes and private viewings may take place with contact tracing. Physical distancing of 2 meters between bubbles must be maintained at all times and hygiene etiquette must be adhered to.
  • The number of people in the home at one time must be limited to ensure physical distancing can be maintained, attendees may be asked to wait outside the property  until others have left.
  • Please do not open any doors/cupboards during the open home/private viewing to minimise risk of surface transmission, the Licensee Agent will do this for you.
  • Those feeling unwell with flu-like symptoms, are self -isolating or have been in contact with a confirmed case of COVID-19 may not attend the open home/private viewing.
  • We highly recommend all wear face coverings.


  • In-person auctions may take place in accordance with Government and  Ministry of Health guidelines regarding public gatherings
  • The number of people in the auction space at one time must be limited to ensure physical distancing of 2metre minimum must be maintained at all times between different bubbles
  • In all cases no more than 100 people may attend an auction in total.
  • All attendees including names, addresses, phone numbers and email addresses must register to assist with contact tracing.
  • Prospective purchasers should enquire about bidding over the phone as an alternative to attending in person.
  • To minimise the number of people please keep your bubble to a minimum and try to avoid bringing children/grandparents/supporters where
  • We highly recommend all wear face coverings.

Appraisals and Listings-

  • Licensees may visit properties to carry out appraisals and listings provided they can do so safely e.g. physical distancing
  • All parties are encouraged to wear face coverings.
  • If visiting a property with tenants their permission is required. Tenant permission cannot be unreasonably withheld, per the Residential Tenancies Act
  • Photography/videography may occur provided physical distancing is maintained at all times. Home staging is allowed.

Negotiations & Agreements-

  • Agreements can be negotiated and executed in person provided it can be done so safely. physical distancing and hygiene etiquette is adhered to
  • Parties should use their own pens and are encouraged to wear a face covering.

Settlement / Inspections / Moving-

  • Pre-settlement inspections, inspections by professionals for purchaser Due Diligence and moving can take place during level 2 but must follow contact tracing, social distancing and hygiene rules as listed above.


  • Our office is open to the public
  • If visiting you must register your details or sign in with the QR code.
  • Customers must remain 2 meters apart from each other and from staff